Legal
Last updated: June 20, 2026
These Terms of Service govern your access to and use of NowMetrix, including the NowMetrix website, dashboard, tracking script, APIs, MCP server, connectors, documentation, trial accounts, subscriptions, and related services (together, the "Service").
The Service is provided by Rüegg Internet Services, Zürichstrasse 242, 8122 Binz, Switzerland ("NowMetrix", "we", "us", or "our"). By accessing or using the Service, creating an account, starting a trial, or accepting an order, you agree to these Terms and to our Privacy Policy. If you do not agree, you must not use the Service.
Sie may use the Service only if you can enter into a legally binding agreement under applicable law. Sie must be at least 18 years old. If you use the Service on behalf of a company or other organization, you represent that you have the authority to bind that organization to these Terms.
NowMetrix provides realtime analytics and related workflow tools for publishers, newsrooms, media brands, and content teams. The Service may include live dashboards, traffic source analysis, pacing, APIs, AI-tool integrations, connectors, reports, alerts, and support.
We may improve, change, limit, suspend, or discontinue parts of the Service at any time. We will try to provide reasonable notice when a material change affects active paid customers, but we are not required to maintain any specific feature indefinitely.
Sie are responsible for the information you provide to us, for keeping account credentials secure, and for all activity that occurs through your account. Sie must notify us promptly if you suspect unauthorized access or misuse.
Sie may only use tracking codes, API keys, connectors, and other credentials for websites, products, and data sources that you are authorized to operate or measure.
Sie are responsible for:
Sie must not use the Service to:
We may suspend or terminate access immediately if we believe your use creates a security, legal, operational, or abuse risk.
We may offer a 30 Tage kostenlos testen for new customers. A trial may be subject to review and approval, and we may decline or end a trial if the website does not fit the intended use of the Service or if the trial is misused.
Paid plans are generally based on monthly pageview volume and the features or support level included in the plan. Prices are stated exclusive of VAT, taxes, duties, or similar charges unless we state otherwise.
If your usage consistently exceeds the limits of your plan, we may contact you about moving to a plan that fits your actual traffic. We will not intentionally surprise you with a paid upgrade without notice. If you do not accept a required plan change, you may cancel the subscription or we may limit access after reasonable notice.
Unless otherwise agreed, subscriptions renew for the selected billing period. Sie may cancel according to the cancellation options available in your account or by contacting us. Fees already paid are non-refundable except where required by law or expressly agreed in writing.
NowMetrix and its licensors own all rights in the Service, including software, design, text, code, APIs, documentation, trademarks, logos, and other materials. These Terms do not transfer any ownership rights to you.
Sie retain ownership of your websites, content, and customer data. Sie grant us the limited rights needed to provide, secure, maintain, support, and improve the Service for you.
Our processing of personal data is described in our Privacy Policy. If you use NowMetrix on your own website or for your own users, you are responsible for determining whether you need a separate data processing agreement or additional privacy terms. Please contact us if you require one.
The Service may link to or integrate with third-party services such as hosting providers, payment providers, AI tools, social networks, messaging tools, or documentation platforms. We are not responsible for third-party services, websites, policies, availability, security, or content.
We work to keep the Service reliable and available, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. Downtime may occur because of maintenance, updates, infrastructure failures, third-party outages, security incidents, or events outside our control.
To the fullest extent permitted by law, the Service is provided "as is" and "as available". We disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.
Analytics data is a decision-support tool. Sie are responsible for reviewing results and deciding how to act on them.
To the fullest extent permitted by law, NowMetrix will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, goodwill, data, traffic, or business opportunity.
To the fullest extent permitted by law, our total liability for all claims relating to the Service is limited to the fees you paid to NowMetrix for the Service during the 12 months before the event giving rise to the claim. This limitation does not apply where liability cannot legally be limited.
Sie agree to defend, indemnify, and hold harmless NowMetrix from claims, damages, liabilities, costs, and expenses arising from your use of the Service, your websites or content, your violation of these Terms, or your violation of third-party rights or applicable law.
Sie may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, create risk for the Service, or use the Service in a way that may harm NowMetrix, other customers, or third parties.
After termination, your right to use the Service ends. Provisions that by their nature should survive termination will continue to apply, including payment obligations, intellectual property, disclaimers, limitation of liability, indemnity, governing law, and dispute provisions.
We may update these Terms from time to time. Updated Terms become effective when posted on this page or when otherwise notified. If you continue using the Service after an update takes effect, you accept the updated Terms.
These Terms are governed by the laws of Switzerland, excluding conflict-of-law rules. Unless mandatory law provides otherwise, the courts of Zurich, Switzerland, have exclusive jurisdiction for disputes arising from or relating to these Terms or the Service.
If you have questions about these Terms, please contact us:
NowMetrix / Rüegg Internet Services
Zürichstrasse 242
8122 Binz, Switzerland
Email: info@nowmetrix.com